Alabama Finance

Dec 23 2017

Satcom Direct – Aviation – Global Connectivity

#satcom #direct,sd, #aviation, #communications, #technology


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Satcom Direct, providing global connectivity solutions for business aviation and more

Business Aviation

As the technology leader in airborne connectivity, SD supports flight departments and aircraft operators for business and general aviation. From cockpit to cabin, our nose to tail solutions bring together the best in networks, services and hardware, enhanced with our industry leading value added services and support to meet your mission requirements.

Military/Government

Satcom Direct Communications (SDC) is the leading provider of satellite connectivity services to military and government agencies who depend on reliable, global communications to ensure the success of their operations. We provide aeronautical, land-mobile and maritime satellite communications services to over 7,500 Government, military and commercial systems.

Land, Mobile and Maritime

SD Land and Mobile offers total package connectivity solutions, whether you’re operating on land, offshore or in the air – no matter how remote the location or how limited the cellular and data network coverage is. Let us help you determine the right mix of services and equipment for your needs, and we’ll be there to help you keep it running.

SD Data Center

Our wholly owned data center brings enterprise-level security capabilities to data transmissions in the air, on the ground and over water. Purpose-built for aviation, the SD Data Center provides industry compliant data center solutions for numerous industries including healthcare, education, financial, military, government, and technology

I just wanted to say thanks to your entire team. And a special thanks to the individuals that ensured my service was brought back on line promptly. I keep being impressed and proven that our decision to move our accounts to Satcom Direct was the correct one.

Chief of Maintenance Washington DC

When we are told we cannot get a support rep at a certain time, SD works magic and gets us a resource. I’m extremely excited to work with SD as much as I can and hopefully have many opportunities as well.

Aviation IT Analyst New York

Just wanted to reach out and let you know that your FSE did a fantastic job in supporting our aircraft with a recent internet issue. Anytime we have needed support he has been willing to drive to the home base as soon as possible. I have really enjoyed working with him.

Pilot/Maintenance Manager California

It’s hard to find good service in our industry these days but what you provided us on the weekend was above and beyond anything I have seen for some time. The service we have received from SD since enrollment has been exemplary, just sorry we hadn’t done it sooner.

Engineering Manager Western Australia

You provide outstanding support to us and the crews aboard the aircraft when they call with an issue during their missions…always quick to respond and provide details of the issue and any possible fix actions that are available at the time. This kind of support is imperative when supporting our fleet, or the other aircraft we have stationed at other sites throughout the continental US and OCONUS.

Field Engineer Maryland

I would like to just thank you and your very professional team for the great work they have done in setting us up and the continued service support and analysis of issues we have had. It is truly an honor to have your company and team associated with our company.

Accountable Executive United Arab Emirates

We were not able to get a customer’s CSA signed until two days prior to departure and the SD team worked hard to ensure that the activation would meet the customer’s schedule, staying with me into the evening. This kind of service is what has made you the leaders in the industry. I can tell you that when pressed for my professional opinion the only name I recommend is Satcom Direct.

Avionics Technical Rep Kalamazoo, MI

I had an extremely busy day getting four aircraft ready prior to leaving for Barcelona. SD took care of the satellite table update and allowed me to take care of everything else. SD got me the paperwork I needed even after their shift had finished. This allowed me to test it with the crew prior to their departure. Everything worked and the execs never missed a beat. That’s what makes your company and why I trust SD for AOG.

Avionics Manager Dallas, TX

I learned a lot, from the best prepared and presented satcom training I have experienced. The trainer’s breadth of knowledge of all facets of the topic is formidable.

Technical Development Manager Australia

Thank you all so much again for the excellent workshop which you folks hosted in Dubai – I am constantly blown away at the level of professionalism of all of your staff members. Satcom Direct is an incredible service provider.

Lead Pilot Dubai

Without hesitation SD traveled to our location, quickly diagnosed the issue and was able return the SATCOM system to proper operation. SD also supported us on our out-going test flight, ensuring all SATCOM voice and data systems were at optimum performance. Without SD, I’m afraid we would have missed our out date and an important trip.

Aircraft Maintenance Supervisor East Granby, CT

I simply wanted to make you aware how impressed we have been with the service received from your Field Service Engineer. He has followed through on every request and always makes himself available to us on incredibly short notice. With his thorough understanding of the systems coupled with his polite and professional demeanor; we are just genuinely impressed. This has further confirmed us making the correct choice when previously deciding between Satcom and Arinc as a service provider.

Director of Aviation Maintenance Waukegan, IL

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